Updated Damage Policy - India : host policies

Updated Damage Policy - India

Index

Overview Applicability and Exclusions Damage Redressal Procedure Procedure For Repair and Handling Total Loss/Theft: Repairs by Zoomcar R...

1) OVERVIEW

This policy is applicable to all Hosts onboarding their vehicles on the Zoomcar Platform. This Damage policy covers for: a) Damages and costs of repair ...

2) APPLICABILITY AND EXCLUSIONS:

A. This policy is strictly applicable to the following damages: i. Damages related to accident/vandalism amounting to Immediately Repairable Damages: Z...

3) DAMAGE REDRESSAL PROCEDURE:

In order to report damages or request repair, the Host may follow the procedure as under: 3.1 Immediately Repairable Damages a) The Host must raise ...

4) PROCEDURE FOR REPAIR AND HANDLING TOTAL LOSS/THEFT:

The Host may choose to get the repairs done through Zoomcar or may carry out the same upon the approval of Zoomcar. A. Repairs by Zoomcar: The Host ...

5) CONTESTING THE REPAIRS:

i. In the case where the repairs have been carried out by Zoomcar, our executive will report all the repairs made at the time of dropping the vehicle at ...

Downtime Compensation

i. The Host shall be eligible for the following Downtime only for instances mentioned below. Sr. No. Instances Eligible for Downtime Amount of D...